Goldmoney Support Center

How can we help? Search our support articles or contact our Customer Success team.


You can browse our frequently asked questions or search for specific terms to learn more about the features and tools available to you as a Goldmoney user! If you still have questions, our Customer Success Team will be happy to assist!

Recent Announcements

We have recently rebranded from BitGold to Goldmoney! You can click here to learn more about this name change. If you are not able to find the answer to your question in our support documents or on our Community, we invite you to email our support team for assistance. As part of this rebrand, phone support is no longer available for Goldmoney Personal or Business accounts. By focusing our Personal and Business support efforts on web-based resources, we are able to more efficiently serve our globally based users in a much broader selection of languages.

More information about the rebrand and the various account types offered can be found in the "About Goldmoney" section of our support documents, found to the left of this page. We are excited to share news of this unification with our users and hope that you enjoy the new features offered by Goldmoney!

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