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Redeeming Physical Gold

Last Updated: Nov 14, 2016 07:21AM EST
If you wish to redeem your gold physically, Goldmoney Personal & Business offers a variety of products for you to choose from! We have partnered with renowned precious metals dealer Dillon Gage to offer redemption by mail in the form of the 10 gram GoldCubesTM that Goldmoney Personal & Business users know and love, as well as a wide variety of high quality gold and silver items! These items are purchased using the equivalent fiat value of your gold at the time of ordering. You can also redeem 1 kilogram bars in person from the vault in which you are storing your gold.

Full product offerings include:


10g Goldmoney GoldCubeTM
1 oz Gold Canadian Maple Leaf
1/2 oz Gold Canadian Maple Leaf
1/4 oz Gold Canadian Maple Leaf
1/10 oz Gold Canadian Maple Leaf
1/20 oz Gold Canadian Maple Leaf
1 oz Gold Austrian Philharmonic
1/2 oz Gold Philharmonic
1 oz Gold Australian Kangaroo
1/2 oz Gold Australian Kangaroo
1 Kilo .9999 Gold Bar
10 oz .9999 Gold Bar
1 oz Silver Canadian Maple Leaf
1 oz Silver Bar
10 oz Silver Bar
100 oz Silver Bar 


The fees associated with a physical gold redemption are the standard Goldmoney Personal & Business 0.5% redemption fee + 0.5 GAU + any additional shipping, handling, and insurance. These costs are outlined for you when you are placing your redemption order. 

To initiate your physical redemption, select the "Redeem" button at the top of your Dashboard.



Select "Physical Gold" and click "Next" to proceed.



If you wish to take redemption by mail, select "Goldmoney 10g Cubes & Coins" and click "Next." If you wish to redeem 1 kilogram bars by visiting your storage vault in person, select the "1 kg Bullion Bars" option for detailed instructions.




Browse the product catalog using the left and right arrows, and add items to your card by clicking on them. The name, quantity, and price of the product is displayed with each item.



When you click on an item, it will be added to your cart at the top of the page. You can adjust the quantity of items once you proceed to the next step. If you wish to remove an item, simply click on it and it will be removed from your cart.



If you hover over an item, a "Learn More" link will appear that will direct you to a detailed description of the product when clicked.



Once you have selected all the items you wish to purchase, click "View Cart."



On the Cart Summary page, you can adjust the quantity of each item that you would like delivered by clicking "+" or "-". Your subtotal, redemption fee, and shipping/insurance fee is automatically calculated for you. Once you are satisfied with the number of items in your cart, click "Next".



Select the vault you would like to redeem from. Make sure you have a sufficient gold balance in your selected vault or you will not be able to complete the redemption.



Your transaction summary, the vault you are redeeming from, and the address your gold will be shipped to are displayed on the Review page. If you have moved and have not yet updated your home address, please contact our Support team  to request an address change. Redemptions can only be sent to your home address. Check that your order is correct and click "Next."



You will be asked to confirm the total cost of your order. Click the green checkmark to confirm, or the red X if there is a problem. 



A transaction summary will be sent to your email inbox. Please note that the amounts in the email summary will be denominated in the USD equivalent of your purchase. The transaction record on your Goldmoney Personal & Business account will display the redemption amount in your local currency.

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