Goldmoney Support Center

How can we help? Search our support articles or contact our Customer Success team.

BitGold's Rebrand to Goldmoney

Last Updated: Aug 02, 2016 12:49PM EDT

If you have not already heard, BitGold has officially rebranded to Goldmoney! We have refreshed our look, improved the experience, and added more features you’ve asked us for.

If you previously held a BitGold Personal or Business account, it has simply become a Goldmoney Personal or Business account. You will experience no interruptions or changes to your account, gold balance, settings, or tools – they will all remain as they were. Our changes are meant to convey the new and improved Goldmoney customer experience.

Since the merger of the GoldMoney and BitGold businesses in the Summer of 2015, we have brought the services together for faster, easier, safer, and instantly accessible precious metals savings. It only made sense for us to officially unite BitGold and GoldMoney under the single brand of Goldmoney.

By now you have likely noticed a gradual transition in our email communications and the website interface to reflect the new brand encompassing our three account types: Goldmoney Personal, Goldmoney Business, and Goldmoney Wealth. Users who previously had a holding with "GoldMoney" now have a Goldmoney Wealth account. Users can register for all three account types, or simply the one that best suits their needs. When logging into your account, you will use the same email address or holding number that you have always used to log in, along with the password associated to your account.

We are still the same great team offering the superior technology and service you know and love. We promise to continue providing unrivaled service, and to continuously launch new and improved features. This shift to an all-embracing brand highlights our dedication to innovation, growth, and progress towards the future of precious metals as payments and savings.

[email protected]
http://assets1.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete