Goldmoney Support Center

How can we help? Search our support articles or contact our Customer Success team.

What types of identification do you accept for my country?

Last Updated: Aug 09, 2016 03:06PM EDT
Goldmoney Personal & Business is an international platform that is available in most countries around the world. To protect our Goldmoney users we strictly adhere to the Financial Action Task Force (FATF) standards. FATF is the global standard practiced by the largest and most influential countries with the United Nations, International Monetary Fund and World Bank as observers. What does this mean to our users? In certain jurisdictions, Goldmoney may be required to follow further protocols, and/or security precautions to ensure protection and compliance with the Anti-Money Laundering (AML) and Combating the Financing of Terrorism (CFT) standards set in place by the FATF.

To see if Goldmoney is available in your country and the ID we require, please click on the List Of Support Countries PDF link below.

If you have specific inquiries about your jurisdiction or if you are having issues with your ID verification please contact our Support Team.
[email protected]
http://assets3.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete