How do I report my card lost or stolen?

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If you have lost your card or believe it to be stolen, click here to suspend the card and have a new card sent to you.

 

What happens if someone gets a hold of my card?
Because Goldmoney Prepaid Cards are pre-loaded, if someone was able to get a hold of your card AND they had access to your PIN the most they could access is what has been pre-loaded onto your card, up to the daily limit. We recommend always keeping your card in a safe place and never telling anyone or writing down your PIN.

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