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Redeeming gold to a Goldmoney Holding

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Is this article for you? This article is for our Goldmoney Personal accounts that use an email address to log in. If you log in using a Holding number in the format ##-##-##-X, please view those articles here.
Please be advised that this service is unavailable to residents of the Canadian Province of Quebec. 
Please note that only one Goldmoney Personal account may be linked to your Holding.

An eligible Goldmoney Holding must be:

  • Fully verified;
  • In the same name as your Goldmoney Personal account.

If you have not yet registered for a Goldmoney Holding, please see our instructions for more information on how to setup your Holding to accept gold from your Personal account.

If you have already linked your Holding and wish to unlink it, please contact our Support team.

Instructions

To link your account and perform your first transfer, log in your to Goldmoney Personal account and select the 'Redeem' icon in the main menu:

Screen_Shot_2019-12-16_at_10.18.10_PM.png

Next, select 'To Holding' and click 'Next':

Screen_Shot_2019-12-16_at_11.09.51_AM.png

You will be prompted to enter the Holding Number and Password for your Goldmoney Holding. If you have forgotten this information, select the 'Forgot your Holding Details?' option. Enter your Holding login information and click 'Login to Holding' to proceed with the account link:

Screen_Shot_2019-12-16_at_10.21.10_PM.png

Next, indicate the amount of gold (either by GAU or currency value) you wish to transfer to your Holding. If you wish to transfer your full balance, select the toggle switch next to this option. Indicate the source or origin of the funds you are transferring (the means through which you acquired these funds, such as employment information, inheritance, capital gains, etc.).

Select 'Next' once all required fields are filled out to proceed:

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Finally, review and confirm the details of your transfer. By selecting 'Transfer to Holding', you confirm these details and agree that your transfer will be governed by the Goldmoney Network Terms of Service and the Goldmoney Client Agreement respectively:

Screen_Shot_2016-10-13_at_12.02.19_PM.png

Your transfer request confirmation will display the final GAU amount and the fiat currency value. Your transfer will be marked as Confirmed on your Dashboard once it is complete:

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If you have any additional questions please contact our Support team. 

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