Migrate from a Goldmoney Personal account to a Goldmoney Holding

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Is this article for you? There are two types of Goldmoney profiles. This article is for profiles that use an email address to log in. If you log in using a Holding number in the format 70-12-13-A, please click HERE for articles meant for your profile.

The Goldmoney Holding gives you all the benefits of holding precious metals with the freedom to make transfers and metals purchases globally. Unlike Goldmoney Network (Personal and Business accounts), the Goldmoney Holding allows you to hold nine currencies as well as buy and sell silver, platinum and palladium in addition to gold.

Because the Goldmoney Holding is an online precious metals custodian, clients are required to sign up and complete our online or offline verification process.

Goldmoney Personal or Business clients who are fully verified can request a migration and fund their new Goldmoney Holding for free with their Goldmoney Personal or Business gold balance.

If you Own a Holding

If You Don't Own a Holding

If you have not yet applied for a Goldmoney Holding, click here to get started.

Frequently Asked Questions

1. What happens to my gold? Is it physically moving to a different place?

No. We are not removing your gold from one vault and depositing it in another. Your gold remains in the same vault, but is recorded on our new ledger. Once you transfer your gold balance from your Network account to your Holding, you'll simply have a different login to access your gold along with more features for trading and holding precious metals. Your ownership of your gold is still the same, and you are still able to buy, store, spend and send metal the same way you can with your Goldmoney Network account. We require you to apply for a Holding so you can unlock access to the new benefits, features, and added security of the Holding platform provides. 

2. Is it free to transfer my gold to a Holding?

Yes! We want all our clients to have access to the best possible platform we provide. We encourage you to open a Goldmoney Holding and migrate your Network account balance over to it at no cost to you.

3. Why do I have to switch to a Holding? Was Goldmoney acquired by another company?

No, Goldmoney was not acquired. Goldmoney has always had a business unit formally known as Goldmoney Wealth. We noticed that many of our Goldmoney Personal and Business users were asking for more features and benefits that we already had in place for Goldmoney Wealth clients. We are therefore combining the features of both platforms into the Goldmoney Holding so you can have the best of both platforms!

4. Why am I required to resubmit so much personal information? I am already a verified user...

As an online precious metals custodian, the Goldmoney Holding has a higher level of KYC (Know Your Customer) and security requirements. This allows for the purchase and holding of four precious metals and nine currencies. We also require the most up-to-date information in order to provide the highest levels of service, convenience and security to our clients.

5. What will happen to my Network account? I am worried I will be forced to transfer everything to the new Holding one day.

Goldmoney Network accounts will remain open and functional for the foreseeable future. You may still buy gold via bank wire and Canadian ACH and sell your metal back to Goldmoney, sending the proceeds through bank wire, Canadian ACH or Paypal.

You will not be able to refer new users to sign up for a Goldmoney Personal or Business account as referral codes have been deactivated. You may not request a new prepaid card but we encourage you to apply for one within your Holding once you are fully verified.

6. Will I be able to physically take delivery my metal? I liked having the different options the personal account provided for physical delivery.

When you are ready to convert your precious metals balance into coins or bars, simply follow the process from your Goldmoney Holding. SchiffGold representatives help guide you through the selection and delivery of coins and bars via phone or email.

7. Will Goldmoney Holdings ever offer Gift of Gold? This was one of my favourite features.

The Goldmoney Holding offers free gold deposits into your Holding on your birthday. We have also launched Goldmoney Checkout with MENE, allowing you to purchase 24k investment jewelry through your Holding. In addition, our new feature, Goldmoney Physical allows you to convert your metals balances into gold and silver coins and bars.



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