Is this article for you? There are two types of Goldmoney profiles. This article is for profiles that use an email address to log in. If you log in using a Holding number in the format 70-12-13-A, please click HERE for articles meant for your profile.
Goldmoney Personal account passwords can be reset by using the 'Forgot Your Credentials?' link on the login screen. When you press the link, you will see the screen below - be sure to select 'Personal' as your account type before entering your email address to retrieve your password. If the 'Holding' option is selected, the password reset email will not be sent. Once a valid email address is entered, the 'Send Recovery Link' button will activate:
