Frequently Asked Questions

What is Active Trader?

Goldmoney's Active Trader platform allows you to place limit orders when buying and selling precious metals. This allows you to place orders in advance and lock in prices based on the movement of the market. This article will show you how to make use of the platform in more detail.

How do I access Active Trader?

You'll see the Active Trader option located below your Holding management options (via your name in the top right corner of your Holding overview); clicking this will open Active Trader:

What can I do in Active Trader?

Once in Active Trader, you'll see a chart containing our real-time metal prices. This gives you a more detailed and up-to-date analysis of the precious metals market. This allows you to observe trends, compare results, take snapshots, save your reports, and place both market and limit orders.

How do I place a Limit Order?

To place a limit order:

1. Select either Buy or Sell

2. Select Limit from the Order Entry section.,

3. Choose the vault and metal for your order:

4. Input the price you want your order to settle and the duration of your order (at present, we offer 24 hours and 30 day durations).

5. Click Buy/Sell to complete your order:

Which metals and vaults are enabled for limited orders?

Clients can initiate a gold limit order at the following vaults: 

• Loomis Hong Kong
• Loomis London
• Loomis Zurich
• Brink's London
• Brink's New York
• Brink's Singapore
• Brink's Toronto
• Brink's Zurich

Clients can initiate a silver limit order at the following vaults: 

• Loomis Hong Kong
• Loomis London
• Loomis Zurich
• Brink's New York
• Brink's Singapore
• Brink's Toronto

Clients can initiate a platinum limit order at the following vaults:

• Loomis Hong Kong
• Loomis Zurich
• Brink's New York
• Brink's Toronto