Clients who had stated their preference to withdraw prior to the deadline of May 6th will now be able to transfer their Bitcoin and/or Ethereum balance to a private wallet of their choice.
In order to initiate the withdrawal process, including generating a signature to confirm your ownership of the destination wallet, please read through the following instructions:
Frequently Asked Questions
Is there a fee for withdrawal?
Goldmoney will not charge a fee for the transfer, however there will be a blockchain transaction fee that varies based on the platform and transaction volumes.
How long will the withdrawal take to process?
Once the withdrawal request is received, Goldmoney staff will begin the review process - times will vary but could take up to 5 business days.