The Goldmoney Holding allows clients to purchase gold, silver, palladium or platinum at the current Goldmoney buy price. The video below will describe the process in more detail:
Frequently Asked Questions
1) How long will it take for my buy order to be processed?
- Buy orders are processed within 24-48 business hours once they have been received by our dealings team.
- Please note that large orders may take longer to be processed.
2) What currencies can I use to buy metals?
- You can use any of the five global currencies available on the Holding.
Please be advised you must have a currency balance in your Holding before you can place a buy order.
3) Why is the Buy Metals option is greyed out?
- This can be caused by one of 2 reasons:
1. You must complete partial verification.
You can send a Holding message to inquire about the verification requirement.
2. You do not have a currency balance in your Holding.
(You may have a metals balance but not a fiat balance.)
4) Why are some vault locations not available?
- Not all types of metals are available in all vault locations; you can send a Holding message to request information regarding metal availability.