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The Goldmoney Holding
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Opening a Holding and Getting Verified
Online Verification
74
What is Postident?
6
What is Equifax?
3
Offline Verification
5
Proof of funds documentation
5
Should document certification contain specific wording ?
2
Account Management
How do I contact Goldmoney?
34
How do I close my Holding?
8
What reports/ statements are available and how do I access them?
1
How do I view my account transaction history?
0
Add a bank account to Holding
6
Add SMS Verification
0
Migrating From a Personal Account to a Holding
Will I be able to physically redeem my metal? I liked having the different options the personal account provided for physical delivery.
8
What if all my gold is in the PayPal vault? How do I transfer into my Holding?
3
What will happen to my Network account? I am worried I will be forced to transfer everything to the new Holding one day.
4
Do I have to switch to a Holding? Was Goldmoney acquired by another company?
14
Is it free to transfer my gold from Network to a Holding?
1
What happens to my gold? Is it physically moving to a different place?
1
Precious Metals
Buy gold, silver, platinum and palladium
11
Sell gold with Goldmoney
5
Goldmoney storage fees
4
Goldmoney Precious Metals Fees
1
Can I buy gold and silver coins with Goldmoney?
0
Can I deposit my own gold or silver ?
1
Cryptocurrencies
Buy cryptocurrencies with Goldmoney
5
Sell cryptocurrencies with Goldmoney
3
Fund Goldmoney Holding with Cryptocurrencies
6
What if bitcoin forks again?
0
Can I redeem back to a cryptocurrency wallet from my Holding?
3
Can I access my crypto private key?
0
Funding, Transfers and Exchanging
How do I fund my Goldmoney Holding?
43
What currencies can I buy, sell, and exchange?
3
Can I use a credit card to fund my Holding?
27
Save a credit card to my Holding
6
How do I cancel an Add Funds request?
7
Can I fund my Holding from a brokerage account?
2
Prepaid Cards
How do I activate my Goldmoney Prepaid?
8
Request a Goldmoney Prepaid Card
14
Can I use a Goldmoney Prepaid card in countries where CHF, EUR, GBP or USD are not used? If so, what exchange rate would apply?
0
What are the card limits?
8
Can cards be delivered to a P.O. Box address?
1
What do I do if I requested my card online but it never arrived?
1
Payments (Transfers)
Delivery, Registration and Withdrawals
How do I withdraw from Goldmoney?
29
Unable to withdraw funds from my Holding
7
What are Goldmoney's bar registration fees?
0
What are Goldmoney's withdrawal fees?
3
To which countries do you deliver bars?
3
What is the difference between Registered Bars and undivided metal?
2
Safety, Security and Storage
Is my metal insured?
1
Are U.S. residents able to store metal with Goldmoney at Loomis International vaults?
1
Can I visit the vault?
1
How are the storage fees paid for Registered Bars?
1
Where are my precious metals stored and are they secure?
5
What about confiscation risk?
6