How can we help you?

The Goldmoney Holding Last Updated:

Opening a Holding and Getting Verified

Online verification Last Updated:
358
What is Postident? Last Updated:
48
Offline Verification Last Updated:
36
Proof of funds documentation Last Updated:
29
Should document certification contain specific wording ? Last Updated:
9
Who can certify my photographic identification and proof of residence document(s)? Last Updated:
47
See all 13 articles

Account Management

How do I send a secure message to Goldmoney? Last Updated:
256
Change Holding Password Last Updated:
45
Manage Bank Accounts Last Updated:
6
Profile Settings Last Updated:
0
How do I close my Holding? Last Updated:
169
What reports/ statements are available and how do I access them? Last Updated:
14
See all 12 articles

Migrating From a Personal Account to a Holding

Do I have to switch to a Holding? Was Goldmoney acquired by another company? Last Updated:
174
Is it free to transfer my gold from Network to a Holding? Last Updated:
79
What happens to my gold? Is it physically moving to a different place? Last Updated:
50

Precious Metals

Buying Metals Last Updated:
210
Goldmoney Active Trader Last Updated:
11
Sell Metals Last Updated:
65
Limits for buying and selling precious metals at a confirmed purchase rate Last Updated:
85
When will I receive the metal I have purchased into my Holding? Last Updated:
85
How do I view my balance and transaction statements? Last Updated:
4
See all 14 articles

Funding, Transfers, and Exchanging

Add Funds Last Updated:
485
Add Funds By Bank Wire Last Updated:
196
Withdraw Funds Last Updated:
51
Withdraw Funds By Bank Wire Last Updated:
56
Unconfirmed funds Last Updated:
188
What currencies can I buy, sell, and exchange? Last Updated:
93
See all 14 articles

Prepaid Cards

Reclaiming funds from expired plastic Prepaid Cards Last Updated:
57
Can I use a Goldmoney Prepaid card in countries where my currency is not used? Would an exchange rate apply? Last Updated:
49
What are the card limits? Last Updated:
45
Can cards be delivered to a P.O. Box address? Last Updated:
11
Is there a fee to use an ATM? Last Updated:
49
Is there a fee to load the card? Last Updated:
20
See all 22 articles

Transfers

How Do I Create a Transfer Alias? Last Updated:
17

Delivery, Registration, and Withdrawals

Unable to withdraw funds from my Holding Last Updated:
138
To which countries do you deliver bars? Last Updated:
19
What is the difference between a registered bar and undivided metal? Last Updated:
19
What is a registered bar? Last Updated:
32
Are there tax implications? Last Updated:
88
Can I take physical possession of my precious metal? Last Updated:
54

Safety, Security, and Storage

Is my metal insured? Last Updated:
27
Are U.S. residents able to store metal with Goldmoney at Loomis International vaults? Last Updated:
15
Can I visit the vault? Last Updated:
42
How are the storage fees paid for registered bars? Last Updated:
51
Where are my precious metals stored and are they secure? Last Updated:
38
What about confiscation risk? Last Updated:
56
See all 7 articles

Glossary

Allocated Storage Last Updated:
5
Buy and Sell Price Limits Last Updated:
4
Chain of Integrity Last Updated:
2
Client Acceptance Policy Last Updated:
5
Goldgram Last Updated:
0
Goldmoney Fixed Price Last Updated:
150
See all 15 articles

Other Topics

Goldmoney Referral Program Last Updated:
49
Forgot Holding Password Last Updated:
78
Can I visit Goldmoney? Last Updated:
12

Forms

Individual or Joint Holding Forms Last Updated:
22