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The Goldmoney Holding
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Opening a Holding and Getting Verified
Online verification
614
Does Goldmoney open Holdings for a living or revocable family trust?
0
What is Postident?
96
Offline verification
56
Proof of funds documentation
63
Should document certification contain specific wording ?
10
Account Management
How do I send a secure message to Goldmoney?
451
Holding Password
142
Manage bank accounts
27
Profile settings
6
How do I close my Holding?
315
What reports/ statements are available and how do I access them?
33
Migrating from a Personal Account to a Holding
Precious Metals
Buying metals
367
Sell metals
140
Limits for buying and selling precious metals at a confirmed purchase rate
140
When will I receive the metal I have purchased into my Holding?
157
How do I view my balance and transaction statements?
16
What are "bid" and "ask" prices?
16
Funding your Holding
Add funds via bank wire
679
Withdraw funds
128
Withdraw funds by bank wire
153
Unconfirmed funds
214
Unable to withdraw funds from my Holding
248
How do I cancel an "Add Funds Request"?
55
Common Errors
Verification status for transactions
111
Buying and selling metals
158
Statements/reporting
46
Camera not available for ID verification
41
I am a resident of Switzerland. Why can't I store silver, platinum, or palladium in Swiss vaults?
21
Funding errors
27
Metal Delivery, Registration
Safety, Security, and Storage
Resetting your Goldmoney Holding password
158
Where are my precious metals stored and are they secure?
115
What safeguards do you have in place?
23
Is my metal insured?
46
Are U.S. residents able to store metal with Goldmoney at Loomis International vaults?
25
Can I visit the vault?
76
Other Topics
Glossary
Allocated storage
15
Buy and sell price limits
18
Chain of integrity
3
Client acceptance policy
9
Goldgram
5
Goldmoney Fixed Price
255