How can we help you?
The Goldmoney Holding
Last Updated:
Opening a Holding and Getting Verified
Online verification
592
What is Postident?
93
Offline verification
54
Proof of funds documentation
59
Should document certification contain specific wording ?
10
Who can certify my photographic identification and proof of residence document(s)?
105
Account Management
How do I send a secure message to Goldmoney?
408
Change Holding Password
119
Manage Bank Accounts
23
Profile Settings
6
How do I close my Holding?
290
What reports/ statements are available and how do I access them?
31
Migrating from a Personal Account to a Holding
Precious Metals
Buying Metals
343
Goldmoney Physical
186
Goldmoney Active Trader
38
Sell Metals
122
Limits for buying and selling precious metals at a confirmed purchase rate
135
When will I receive the metal I have purchased into my Holding?
141
Funding your Holding
Add funds via bank wire
620
Withdraw Funds
116
Withdraw Funds By Bank Wire
132
Unconfirmed funds
213
Unable to withdraw funds from my Holding
231
How do I cancel an "Add Funds Request"?
53
Prepaid Cards
Transfers
Metal Delivery, Registration
Delivery of physical gold and silver via SchiffGold
75
To which countries do you deliver bars?
54
What is the difference between a registered bar and undivided metal?
69
What is a registered bar?
92
Are there tax implications?
204
Can I take physical possession of my precious metal?
174
Safety, Security, and Storage
Glossary
Allocated Storage
11
Buy and Sell Price Limits
17
Chain of integrity
3
Client acceptance policy
7
Goldgram
5
Goldmoney fixed price
244