The Goldmoney Holding Last Updated:

Opening a Holding and Getting Verified

Online verification Last Updated:
612
What is Postident? Last Updated:
96
Offline verification Last Updated:
56
Proof of funds documentation Last Updated:
63
Should document certification contain specific wording ? Last Updated:
10
Who can certify my photographic identification and proof of residence document(s)? Last Updated:
111
See all 13 articles

Account Management

How do I send a secure message to Goldmoney? Last Updated:
446
Change Holding password Last Updated:
142
Manage bank accounts Last Updated:
25
Profile settings Last Updated:
6
How do I close my Holding? Last Updated:
315
What reports/ statements are available and how do I access them? Last Updated:
33
See all 12 articles

Migrating from a Personal Account to a Holding

Is it free to transfer my gold from Network to a Holding? Last Updated:
179
What happens to my gold? Is it physically moving to a different place? Last Updated:
111

Precious Metals

Buying metals Last Updated:
365
Sell metals Last Updated:
139
Limits for buying and selling precious metals at a confirmed purchase rate Last Updated:
139
When will I receive the metal I have purchased into my Holding? Last Updated:
156
How do I view my balance and transaction statements? Last Updated:
16
What are "bid" and "ask" prices? Last Updated:
16
See all 11 articles

Funding your Holding

Add funds via bank wire Last Updated:
676
Withdraw funds Last Updated:
128
Withdraw funds by bank wire Last Updated:
152
Unconfirmed funds Last Updated:
213
Unable to withdraw funds from my Holding Last Updated:
245
How do I cancel an "Add Funds Request"? Last Updated:
55
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Common Errors

Verification status for transactions Last Updated:
111
Buying and selling metals Last Updated:
157
Statements/reporting Last Updated:
46
Camera not available for ID verification Last Updated:
41
I am a resident of Switzerland. Why can't I store silver, platinum, or palladium in Swiss vaults? Last Updated:
21
Funding errors Last Updated:
27
See all 8 articles

Metal Delivery, Registration

Registered Bars Last Updated:
0
Delivery of Precious Metals Last Updated:
0

Safety, Security, and Storage

Resetting your Goldmoney Holding password Last Updated:
158
Where are my precious metals stored and are they secure? Last Updated:
115
What safeguards do you have in place? Last Updated:
23
Is my metal insured? Last Updated:
46
Are U.S. residents able to store metal with Goldmoney at Loomis International vaults? Last Updated:
25
Can I visit the vault? Last Updated:
76
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Other Topics

Returning submitted documents Last Updated:
0
Do you have a referral program? Last Updated:
2
Formal complaints Last Updated:
1

Glossary

Allocated storage Last Updated:
14
Buy and sell price limits Last Updated:
18
Chain of integrity Last Updated:
3
Client acceptance policy Last Updated:
9
Goldgram Last Updated:
5
Goldmoney fixed price Last Updated:
254
See all 13 articles

Forms

Individual or joint Holding forms Last Updated:
40
Corporate Holding forms Last Updated:
8
Trust Holding forms Last Updated:
6