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The Goldmoney Holding
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Opening a Holding and Getting Verified
Online verification
628
Does Goldmoney open Holdings for a living or revocable family trust?
3
What is Postident?
101
Offline verification
57
Proof of Funds documentation
66
Should document certification contain specific wording ?
11
Account Management
How do I send a secure message to Goldmoney?
477
Holding Password
154
Manage bank accounts
31
Profile settings
7
How do I close my Holding?
325
What reports/ statements are available and how do I access them?
33
Precious Metals
Buying metals
379
Sell metals
147
Limits for buying and selling precious metals at a confirmed purchase rate
144
When will I receive the metal I have purchased into my Holding?
161
How do I view my balance and transaction statements?
16
What are "bid" and "ask" prices?
16
Funding your Holding
Add funds via bank wire
718
Withdraw funds
144
Withdraw funds by bank wire
158
Unconfirmed funds
214
Unable to withdraw funds from my Holding
254
How do I cancel an "Add Funds Request"?
59
Common Errors
Verification status for transactions
113
Buying and selling metals
162
Statements/reporting
48
Camera not available for ID verification
42
I am a resident of Switzerland. Why can't I store silver, platinum, or palladium in Swiss vaults?
24
Funding errors
27
Metal Delivery, Registration
Safety, Security, and Storage
Resetting your Goldmoney Holding password
162
Where are my precious metals stored and are they secure?
121
What safeguards do you have in place?
23
Is my metal insured?
48
Are U.S. residents able to store metal with Goldmoney at Loomis International vaults?
26
Can I visit the vault?
77
Other Topics
Glossary
Allocated storage
19
Buy and sell price limits
20
Chain of integrity
3
Client acceptance policy
10
Goldgram
5
Goldmoney Fixed Price
264