How can we help you?
The Goldmoney Holding
Last Updated:
Opening a Holding and Getting Verified
Online verification
580
What is Postident?
92
Offline verification
52
Proof of funds documentation
57
Should document certification contain specific wording ?
10
Who can certify my photographic identification and proof of residence document(s)?
100
Account Management
How do I send a secure message to Goldmoney?
399
Change Holding Password
116
Manage Bank Accounts
22
Profile Settings
6
How do I close my Holding?
287
What reports/ statements are available and how do I access them?
31
Migrating from a Personal Account to a Holding
Precious Metals
Buying Metals
334
Goldmoney Physical
180
Goldmoney Active Trader
37
Sell Metals
119
Limits for buying and selling precious metals at a confirmed purchase rate
134
When will I receive the metal I have purchased into my Holding?
137
Funding your Holding
Add funds via bank wire
590
Withdraw Funds
114
Withdraw Funds By Bank Wire
126
Unconfirmed funds
213
Unable to withdraw funds from my Holding
229
How do I cancel an "Add Funds Request"?
52
Prepaid Cards
Transfers
Metal Delivery, Registration
Delivery of physical gold and silver via SchiffGold
70
To which countries do you deliver bars?
48
What is the difference between a registered bar and undivided metal?
65
What is a registered bar?
90
Are there tax implications?
200
Can I take physical possession of my precious metal?
162
Safety, Security, and Storage
Glossary
Allocated Storage
11
Buy and Sell Price Limits
15
Chain of Integrity
3
Client acceptance policy
7
Goldgram
5
Goldmoney fixed price
244