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The Goldmoney Holding
Last Updated:
Opening a Holding and Getting Verified
Online verification
649
Does Goldmoney open Holdings for a living or revocable family trust?
5
Offline verification
58
Proof of Funds documentation
68
Should document certification contain specific wording ?
11
Who can certify my photographic identification and proof of residence document(s)?
117
Account Management
How do I send a secure message to Goldmoney?
504
Holding password
169
Storage fee payment
8
Manage bank accounts
35
Profile settings
8
How do I close my Holding?
336
Precious Metals
Buying metals
392
Sell metals
165
Limits for buying and selling precious metals at a confirmed purchase rate
158
When will I receive the metal I have purchased into my Holding?
171
How do I view my balance and transaction statements?
20
What are "bid" and "ask" prices?
17
Funding your Holding
Add funds via bank wire
769
Withdraw funds by bank wire
162
Unconfirmed funds
214
Unable to withdraw funds from my Holding
258
How do I cancel an "Add Funds Request"?
60
Can I fund my Holding from a brokerage account?
78
Common Errors
Verification status for transactions
114
Statements/reporting
52
Camera not available for ID verification
42
I am a resident of Switzerland. Why can't I store silver, platinum, or palladium in Swiss vaults?
25
Funding errors
27
Sign up errors
53
Physical Withdrawal, Bar Registration
Safety, Security, and Storage
Resetting your Goldmoney Holding password
165
Where are my precious metals stored and are they secure?
131
What safeguards do you have in place?
24
Is my metal insured?
49
Are U.S. residents able to store metal with Goldmoney at Loomis International vaults?
27
Can I visit the vault?
80
Other Topics
Glossary
Reserved Funds
1
Allocated storage
19
Buy and sell price limits
23
Chain of integrity
3
Client acceptance policy
10
Goldgram
7