How can we help you?
Get Answers From the Community
Ask a question in our Community, where thousands of users may be able to help you.
Frequently Asked Questions
Find answers to the most common questions asked by Goldmoney clients.
Contact Goldmoney
Can't find an answer to your question in our support portal? Contact us directly.
Support Categories
Popular Articles
Online verification
243
How do I send a secure message to Goldmoney?
170
Change Holding Password
10
Buying Metals
135
Add Funds
315
How do I activate my Goldmoney Prepaid Card?
35
Request a Goldmoney Prepaid Card
83
Send Transfers to other Goldmoney Holdings
13
Goldmoney fee structure
41
Goldmoney Referral Program
31
Legacy Network Account Support Articles
Have a legacy Goldmoney Personal or Business Account? Find support articles and answers to commonly asked questions for all Goldmoney Network accounts here.
Upgrade to a Personal Verified Account
Goldmoney Mastercard Limits & Fees
Add a Bank Account
Ownership, Safety, and Security of Your Gold
Can I deposit physical gold into my Goldmoney Personal & Business account?