How can we help you?

Frequently Asked Questions

Find answers to the most common questions asked by Goldmoney clients.

Contact Goldmoney

Can't find an answer to your question in our support portal? Contact us directly.

Support Categories

Popular Articles

Online verification Last Updated:
366
How do I send a secure message to Goldmoney? Last Updated:
263
Change Holding Password Last Updated:
50
Buying Metals Last Updated:
217
Add Funds Last Updated:
498
Goldmoney Referral Program Last Updated:
49
Goldmoney Personal & Goldmoney Business

Legacy Network Account Support Articles

Have a legacy Goldmoney Personal or Business Account? Find support articles and answers to commonly asked questions for all Goldmoney Network accounts here.

Personal Business
Redeeming your gold Personal & Business
Vault-to-vault transfers Personal & Business
Adding a bank account to use for redemption Personal & Business
Migrate from Goldmoney Personal or Business to a Goldmoney Holding Personal & Business
Resetting your Goldmoney Personal or Business password Personal & Business