Clients can privately and securely message and send documents to Goldmoney via our built-in Holding messaging system.
The messaging system is also where our Client Support team will send messages to clients.
To send a secure message clients can click on 'Messages' either at the top right of the Holding or bottom of the left-hand menu and then 'New Message' on the right.
Here clients can select the message category, outline the subject matter, and type a message into the text box. You may also attach files to your message as needed by clicking on 'Choose Files' below the text box.
All messages sent through the messaging system to the Client Support team are received within regular business hours.