Login errors

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Below you'll find a list of common error clients might encounter while trying to log into their Holding. 

Error Message Displayed What it Means
The request didn't pass validation checks Valid Holding Number is entered on the login screen with no password
The login details you provided are not correct Valid Holding Number is entered with an incorrect password
The supplied email address and password don't match those on record Email address is entered (instead of Holding number) with password





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