Below you'll find a list of common error clients might encounter while trying to log into their Holding.
| Error Message Displayed | What it Means |
| The request didn't pass validation checks | Valid Holding Number is entered on the login screen with no password |
| The login details you provided are not correct | Valid Holding Number is entered with an incorrect password |
| The supplied email address and password don't match those on record | Email address is entered (instead of Holding number) with password |