Unable to withdraw funds from my Holding

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Clients often ask why they are unable to withdraw funds from their Holding. Due to our AML compliant and regulated operations, there are a few rules that we must enforce on funds being returned to client bank accounts which depend on the original deposit method. These are the precautions required by American and European anti-money laundering regulations and by us to improve your security. 

 

Here is a simple chart to understand deposit methods used to fund your Holding and how you can send funds back to your bank account.

 

Funding Method

 Withdrawal Rules 

Bank Wire

  • Can only withdraw via wire back to the same bank account that was used to fund - but may need to contact your Relationship Manager to do this.
   
   

PayPal

  • Must place a buy and sell order for metal in order to withdraw back to a bank account via wire.

 

 

 

 

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