Clients may withdraw from their holding using the 'Withdraw Funds' function underneath the 'Manage Funds' section of their Holding navigation menu. Clients can withdraw in any of the nine currencies we offer (USD, GBP, EUR, CAD, CHF, JPY NZD, HKD & AUD). Please see the instructional video below for more detail:
Frequently Asked Questions
1. How long does a bank wire withdrawal take?
- Bank wire withdrawals typically take 3-5 business days to process.
2. Why am I unable to withdraw by bank wire?
- Your Holding is either a) not fully verified or b) has no available balance.
3. What is an available balance?
- Any funds that are the product of a metal sale.
- To generate an available balance you must first sell some of your metal.