A security PIN is required to withdraw funds or take physical delivery of your metal. PINs are sent to your email address by default.
To enable verification by SMS text:
- Log into your Holding and select 'Account Settings' by clicking on your name at the top right, or 'Settings' at the bottom of the left-hand menu.
- Under 'Security' you can click on 'Add a mobile number' and then input the mobile phone number best suited to receive the SMS PIN codes.
- After completing the CAPTCHA step you can then click on 'Send PIN' to complete the process.
Frequently Asked Questions
What is the purpose of SMS Verification?
SMS verification is needed to send unique security PIN codes. You will be required to enter a PIN code when requesting to remove funds or take physical delivery.
I do not have/don't want to add my mobile phone number. How do I receive the PIN?
By default, PIN codes will be sent to your email address in the absence of a mobile phone number.